Spa Rivier SHop Policies
SHIPPING AND PICK-UP INFORMATION
SPEND $150 OR MORE AND GET FREE SHIPPING
Boutique Rivier and Spa Rivier are happy to provide FREE shipping on all orders, within B.C., for purchases over $150.
Please give us 3 business days to process and ship your order.
All orders within B.C., under $150, will incur a $10.00 flat shipping fee.
All orders outside of B.C., under $150, will incur a $15.00 flat shipping fee.
FREE LOCAL PICKUP!
We also offer the option to purchase your item online and pick up at 351-353 Reid Street, Downtown Quesnel.
Just select the local pick-up option at checkout and we will email you once your order is ready to be picked up.
*NOTE we are offering curb-side pickup! Select this at checkout and we can have your items ready outside the door for you to pickup.
RETURN & EXCHANGE POLICY
ONLINE RETURN POLICY
All regular priced items, that are in the original condition as sent to you, with all tags attached, may be returned for exchange or store credit ONLY within 10 days of receipt.
Return shipping costs are at your expense or you can choose to return goods at our location.
Please contact firstname.lastname@example.org or call 250-992-8084 and ask for Wendy prior to sending us your return. Store credit will be in the amount of the item returned, minus the cost of shipping (if applicable).
We cannot guarantee if you send your item back to us without authorization that we will be able to offer an exchange/credit.
All items marked sale are FINAL SALE, therefore no refunds, exchanges or in-store credit apply.
IN-STORE RETURN POLICY
Full refund within 7 days from the date of receipt will be honored so long as you have your receipt and items have original tags attached and have not been worn.
All items marked SALE or during a promo/sale event are FINAL SALE, therefore no refunds, exchanges or in-store credit apply.
Gift Receipt must accompany a return for instore credit or exchange within 7 days. Christmas gifts may be exchanged with the Gift Receipt until Jan 8, with the exception of Boxing Day, where no returns, exchanges apply.