Frequently Asked Questions
We are always available to answer any questions you might have prior to or after a visit to SPA RIVIER.
Give us a call or contact us with your questions.
Where are you located?
Spa Rivier is located at 353 Reid Street Downtown Quesnel
Do you accommodate wedding parties?
Wedding parties are routinely welcomed at Spa Rivier. Due to the importance of availability for scheduling groups, please leave adequate time to book and confirm your date.
The size of the group we can accommodate is dependent on the number of services each person wishes to receive, and how much in advance you schedule your day.
Customary services for weddings are manicures, pedicures, waxing and the perfect hairstyle. It is strongly suggested that you book at least one trial hair appointment well in advance of your wedding day. Trials are booked to ensure that you get exactly what you are looking for, and that you have no worries on your special day.
How do I book a spa package or service?
Simply give us a call, and one of our Guest Managers will help you to decide which services are perfect for you. You can also now book online!
Is there any deposit required to book a package?
We only require a credit card number at the time of booking to confirm your reservation.
We also require the courtesy of a 72-hour cancelation notice on all spa packages and group bookings, and 24 hours’ notice on all spa services.
Any missed appointments, or appointments canceled less than 24 hours in advance, will be charged 50% of the treatment or package cost.
How far in advance do I have to book?
Some days are more popular than others, so it depends. In some cases, we require 4-6 weeks advance booking, but at times you’re able to schedule within the week.
It is best to book your reservations as soon as your plans have been made. We do have cancelations from time to time, and we maintain a computerized “wait list”. You are welcome to place your name on our wait list at any time if you are unable to make an appointment within the time frame you were looking for.
Do your prices include tax?
All of our prices are quoted in Canadian dollars. Taxes, where applicable, are extra.
What forms of payment do you accept?
US currency accepted at par.
We also accept Visa, MasterCard, Interac Payment, and Cash.